Recover overcharges your utility already owes you.
Billing errors, tariff misclassifications, and demand ratchets quietly drain your budget every month — often for years. STS audits 24–36 months of bills and recovers every overcharge on a pure contingency basis.
90%
Win rate — 9 of 10 accounts yield a recovery
$10K+
Average recovery per portfolio
$0
Cost if we recover nothing
Contingency
STS earns only when you collect
Your portfolio qualifies for a utility audit. Annual spend of $2.4M across 12 sites with ConEd and National Grid — two utilities with high historical billing error rates.
How It Works
How the audit works.
STS forensic auditors review every line of every bill across every account. We identify errors, file for refunds, and track recovery through your utility statements.
01
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Provide bills and authorization
Supply 24–36 months of utility bills and sign a one-page audit authorization. STS handles all utility communications from there.
Week 1
02
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Forensic review
Our auditors analyze every charge — tariff classification, demand ratchets, capacity charges, taxes, and rider surcharges — line by line.
Weeks 1–6
03
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Findings filed
STS files formal refund claims directly with each utility. We manage all correspondence, appeals, and follow-up on your behalf.
Weeks 3–10
04
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Credits applied
Refunds appear as bill credits or direct checks. STS tracks every dollar and delivers a full recovery report.
Ongoing
Why It Works
Utilities make billing errors more often than most clients realize.
Commercial utility bills are extraordinarily complex. Tariff misclassifications, incorrect demand ratchet charges, erroneous capacity tags, and billing calculation errors are common — and compound over months and years. STS knows exactly where to look.
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Electric, gas, water, and telecom all audited
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100% contingency — you pay nothing unless we recover
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You keep 60% of all recovered funds
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All 50 states covered across all major utilities
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Ongoing bill monitoring included for 36 months post-audit
Your Recovery Estimate
Based on portfolio and utility
Annual Spend$2,400,000
Utility TerritoryConEd / National Grid
Estimated Recovery$10,000–$22,000
Recovery estimate based on portfolio size and utility mix. Auditors confirm exact figure within 2–4 weeks of receiving your bills.
Case Study · Retail
Foot Locker — Multi-Site Portfolio
STS audited 47 retail locations across 12 states, identifying billing errors and tariff misclassifications spanning 36 months. Recovered overcharges across electric, gas, and water accounts at multiple utilities.
"STS made this completely hands-off for our team. The results spoke for themselves."
Result
$38K
Total recovery across 47 locations. Placeholder — your actual results will appear here after your audit is complete.
47 retail locations, 12 states
Electric, gas, and water audited
36 months of bills reviewed
Tariff misclassification identified
Demand ratchet errors corrected
Eligibility
Who qualifies?
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Annual Spend of $50K+
The larger your utility spend, the greater the opportunity. Accounts with $50,000+ annual spend have the highest recovery potential.
✓ Your portfolio qualifies
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Multi-Utility Accounts
Portfolios with electric, gas, and water accounts across multiple utilities have more audit opportunities and higher typical recoveries.
✓ ConEd / National Grid eligible
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Bill History Available
24–36 months of bill history is required. STS can pull bills directly from utilities with a Letter of Authorization if copies are unavailable.
✓ Bill history available
Ready to find out what your utility owes you?
Zero cost, zero risk. STS audits your bills and recovers overcharges on a pure contingency basis — you only pay if we collect.